McDonald’s Case Study: Cross-Functional Collaboration and Organizational Culture.

McDonald’s Organizational Functions:


Supplier Management:

Human Resources:


McDonald’s Organizational Structure :

Cross-Functional Interaction and collaboration at McDonald’s:

“Over the course of September 2015, the pre-launch of All Day Breakfast kicked off with 12,000 Tweets to McDonald’s customers. The announcement of the launch began with a Tweet to the first person who ever requested 24/7 breakfast on social media”

(Sprinklr, 2016).

McDonald’s Organizational Culture:



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